Next 3 questions are based on this passage.
Listen to the audio and select the best answer.
State your problem to the head waiter.
Demand a discount on the dishes ordered.
Ask to see the manager politely but firmly.
Ask the name of the person waiting on you.
You problem may not be understood correctly.
You don't know if you are complaining at the right time.
Your complaint may not reach the person in charge.
You can't tell how the person on the line is reacting.
Demand a prompt response.
Provide all the details.
Send it by express mail.
Stick to the point.